To ensure you get a genuine SuperBox P7 Pro projector, buy only from authorized sellers/dealers and check SuperBox's official seller verification page before purchasing. You can also fill out the [...]
Yes — SuperBox provides life-time technical support for the SuperBox P7 Pro projector even if purchased from a third-party seller; for returns/exchanges, contact the original seller instead.
Every SuperBox P7 Pro is individually inspected and tested by our quality control team before it is packaged, so the chance of receiving a defective unit is extremely low. If [...]
The SuperBox P7 Pro warranty period depends on the individual seller's policy, so it's worth confirming directly with your seller at the time of purchase. That said, SuperBox provides lifetime [...]
If your SuperBox P7 Pro image looks trapezoid-shaped instead of a clean rectangle, use the keystone correction feature to straighten it out, or reposition the projector so it's facing the [...]
If your SuperBox P7 Pro image is blurry, use the focus adjustment in Settings to sharpen the picture, clean the lens in case of dust or smudges, and check that [...]
If your SuperBox P7 Pro won't turn on, first check the power cable and outlet, then try a different socket to rule out a power supply issue. If it still [...]
When you store the SuperBox P7 Pro, unplug it and keep it in a dry, ventilated place away from direct sunlight, extreme heat or cold, and humidity. This helps protect [...]
Yes, it's completely normal for the SuperBox P7 Pro to get warm during use, especially at high brightness. The built-in ventilation on both sides handles heat dissipation — just make [...]
It's not recommended to leave the SuperBox P7 Pro running for long hours without a break. It's best to power it off completely (not just standby) after extended use so [...]
