After-sale questions
Do you have a quick setup guideline for SuperBox S1 Pro?
We've created many tutorials about how to set up and tutorials of SuperBox S1 Pro, you can check videos on SuperBox YouTube Channel. Or you can view and download the [...]
What is the warranty policy?
SuperBox S1 Pro's warranty period lasts one year. If there are any problems with your SuperBox Android TV box, please contact your seller or our customer service. In the first, [...]
What are the internet speed requirements?
Our recommended internet speed for operation is 8Mbps for VOD streaming however, for live HD quality streaming you may want speed much higher than that. I would suggest find out [...]
What are the payment options?
- We accept TT, Paypal, Western Union payment method.
How long do I have to wait to get the Box after Payment?
- You can get your box within 3-4 days. - Buying from authorized local dealers is faster.
What are the delivery options?
- We can ship the ordered SuperBox by land, air or sea. (DHL, UPS, Fedex, TNT)
