Currently, the demand for our products is increasing rapidly. As more customers are seeking reliable and versatile TV boxes, SuperBox has become a popular choice for households wanting quality entertainment without high subscription costs. However, due to the ongoing supply chain disruptions that were first impacted by the pandemic, it’s not just our company, but the entire global market, that’s facing significant challenges.
Our sincere message to our customers
The shortage of raw materials, along with delays in shipping routes and customs processing, has made it difficult for manufacturers worldwide to keep up with demand, impacting SuperBox production significantly. Therefore, to keep our customers informed, we posted a banner recently stating that we are currently out of stock, and orders can only be pre-booked with expected fulfillment beginning in February. In this situation, our company put customers’ demands as the primary purpose, then made a decision that has all staff go to the factory to help production in 13rd and 18t, Feb.
Most of our distribution partners have also experienced stock shortages, and currently, the only way for customers to secure a SuperBox device is through pre-ordering online. We understand the importance of timely delivery and are making every possible effort to ramp up SuperBox production to meet our clients’ needs as soon as possible.
SuperBox’s factory
With the collective hard work of our entire team, we managed to complete 8,000 units of the SuperBox S1 Pro on time. This remarkable effort was essential to keep SuperBox production on track and meet the high volume of pre-orders that had been placed during the previous months.
Till now, all pre-orders have been fulfilled and your pre-ordered box should have arrived or on the way. The rest of products has been sent to the USA warehouse, all distributors should receive the orders back in stock very soon and it will take shorter shipping time in the future.
Email: [email protected]
We are still working diligently to recover our manufacturing capabilities fully to meet ongoing demand, and all customer support services remain active. Our dedicated customer service and technical support teams are available 24/7, ready to help you enjoy the best streaming experience with SuperBox. Enjoy life every day with SuperBox – the best place to buy tv box!
