FAQ2019-11-07T12:42:28+08:00
What is SuperBox?2019-12-26T16:04:57+08:00

SuperBox is an English-based Android TV Boxes. With the support of free-charged APPs like Blue TV or Blue VOD, you can access to almost every latest movies, TV shows, sports, news, live channels and pay per views around the world. All you need to do is connect the SuperBox to your TV and Internet, plug the power cable and ready to watch whatever you want!

What is the difference between SuperBOX S1 and SuperBOX S1PRO?2020-01-08T19:01:52+08:00

In terms of hardware: S1 only supports 2.4G network and has 1G memory; S1PRO supports 6K, memory 2G, mobile phone remote control, in terms of content: S1PRO has UK channels. (See the spec for more information )

How to upgrade system manually if my SuperBox S1 Pro can’t upgrading automatically?2020-03-05T15:13:35+08:00

or watch the tutorial on Youtube

Does SuperBox Work in my Country?2019-11-07T00:48:17+08:00

– Yes, SuperBOX only needs internet connection, it does not have country restrictions.
– Due to its lightweight design, you can also bring SuperBOX in your travels and plug it in hotel rooms. SuperBOX is a perfect travel companion.

Is a VPN required?2019-11-07T00:48:11+08:00

– VPN services or IP unblocking services are not required to operate SuperBOX.

Do you provide support?2019-11-07T00:47:42+08:00

SuperBOX is dedicated to provide ongoing, after sales support and technical support. You may reach us by sending a message in our Facebook page.

What are the internet speed requirements?2019-11-07T16:23:01+08:00

Our recommended internet speed for operation is 8Mbps for VOD streaming however, for live HD quality streaming you may want speed much higher than that. I would suggest find out what’s your current internet download speed then let us know so we can advise.

How often are the Updates?2019-11-07T00:47:35+08:00

– SuperBox software engineers will release updates from time to time.
– Rest assured that all the need updates and fixed will be released as needed for better customer experience.

Do you have Minimum Order Quantity?2019-11-07T00:48:05+08:00

– No, we do not have MOQ requests.
– Discounts are applied when you order in bulk.

What are the payment options?2019-11-07T00:47:18+08:00

– We accept TT, Paypal, Western Union payment method.

How long do I have to wait to get the Box after Payment?2019-11-07T00:47:49+08:00

– You can get your box within 3-4 days.
– Buying from authorized local dealers is faster.

What are the delivery options?2019-11-07T00:47:28+08:00

– We can ship the ordered SuperBox by land, air or sea. (DHL, UPS, Fedex, TNT)

Do you have Return Policy?2019-11-07T00:47:57+08:00

– Yes, if your device is defective and you are within your 1 year warranty period, we will either repair or replace your unit free of charge.